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Thank you for choosing Finecraft Decor!
Key Information:
- Free shipping across US for orders over $100
- For orders below $100: fixed fee $15 US-wide
- Order Cut-Off Time: 5:00 PM EST
- Order Handling Time: 1 Business Day
- Order Transit Time: 3 to 10 Business Days
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the states, ensuring that we provide the very highest levels of responsiveness to you at all times.
Shipping Cost:
We offer free shipping all over the USA for orders over $100. If your order amount is below $100, a fixed shipping fee of $15 is applied.
Order cut-off time - 05:00 PM (GMT-05:00) Eastern Standard Time (New York)
The time frame for order delivery is divided into two parts:
Processing Time:
Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The 3PL povider we contract who is in charge of picking and processing the orders is Rehobooth (1450 E Mission Blvd, Ontario, CA 91761).
Shipping Time:
This refers to the time it takes for items to be shipped from our store to the destination. US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the store, items usually take between 1-2 weeks to arrive at their destination but can take longer from time to time.
Once your item has been dispatched, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery. While we work hard to deliver your goods on time, occasionally delays may occur due to uncontrollable variables like weather or customs procedures. We are grateful for your understanding under these circumstances.
If you have any questions or concerns about your order, please don't hesitate to get in touch with our dedicated customer care team. We can be reached by email at info@finecraftdecor.com.
For information on returns and refunds, please visit our website's Return & Refund Policy.
We appreciate you selecting Finecraft Decor. We value your business and are eager to provide you with high-caliber goods and first-rate service.
Customer Support
Registered Legal Business Name: ENERBERY LLC
FEI/EIN Number: 88-1558287
Store Name: Finecraft Decor (reg.No 97805288)
Address: 628 Cleveland st, Clearwater Florida 33755, United States
Email: info@finecraftdecor.com
Phone Number: +1 727-432-4123